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Tata Sky

[Resolved]  Tata Sky — faulty setup box

Address:Mumbai City, Maharashtra, 400068

In the month of 28th aug i had a problem with the box so i called tata sky who send an electrician to my house who replaced my box and gave me a one year warranty and charged me rs 700 for the box.
After a few days the box stopped working again and once again i contacted tata sky who again sent an electrician and and once again replaced the box. After a few days the box stopped working again so once again i contacted tata sky who replaced it. Every time the box was replaced it worked only for a few days and i had to contact them to replace the box this happened about 7times. Finally i got fed up and asked for them to cancel the box and give my money back now they are harassing me to give my money back
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Nov 27, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Tata Sky Customer Care's response Hi, we understand that you had a bad experience. Allow us to better your experience with Tata Sky, please share your RMN/Subscriber ID.
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Comments

Sir, I have recharged my my Tata sky id Number is [protected] Rs.199 today but recharge done on I'd number [protected] wrong I'd so pls do something
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Tata Sky Customer Care's response, Oct 28, 2017
Verified Support
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
my tata sky id is [protected] and it has been disconnected for low balance on 26/10/17 and the expiry date was 24/10/17.Previosly also there was low balance but they have not disconnected as i m connected with tata sky for last ten years.since one month i m facing problem in viewing TV so i complained 6-7 times and the person visited each and every time. I mailed them to grant me one month as grace period because of their fault and in reply they have disconnected the service.second they put a lot of pressure to recharge and talk in vulger way to recharge as if we dont recharge they will put us behind bars. This attitude of yours is not good for your customers . Please look in to our problems.
Reply
Tata Sky Customer Care's response, Oct 28, 2017
Verified Support
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

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    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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