[Resolved] Tata Sky — forcefully arranged technician visit and deducted 100 rs from my tata sky account | |||
Tata sky account no. [protected] I requested for remote replacement on 20th december 2018. Delivery boy delivered the remote on same day, and 200rs deducted from my account on same day. On 21st december i got message telling my account has been deducted for technician visit. (Which i never requested for) I contacted their online chat service and helpline numbers but i got horrible reply from them they are saying "you requested for remote replacement as well as technician visit" Interestingly, i don't have any problem with my tata sky hd connection so why i will ask for technician visit?? Tata sky account no. [protected] Was this information helpful? | |||
Feb 5, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Tata Sky Customer Care's response Hi, this is not the experience we aim for and we will contact you soon.
Verified Support Jan 05, 2019 Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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 3 Comments | |||
Comments
Please check. The previous agent name ashu singh have disconnected my call. He was not mentally stable. I have made 3 calls within an hour. Where only 1agent was helpful and other disconnected my cal... Iam going to put this guy on a very highlighted mode. #ashusingh#tatsky#agent#rude#towardscall
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Tata Sky Customer Care's response, Dec 29, 2018
Verified Support
Hi, that's not how it should have been. Kindly share us your RMN/Subs ID so that we can assist you better.
Ashish Devgan's reply, Apr 18, 2019
1077854673
My name is Salma, from past 2 months my set top box is not working, due to some issues i have changed my address. Help me changing my house address as soon as possible.
Acc id: [protected]
Old address: Krishnappa Layout
New address: No.16 6th cross, Saw mill road, Sarai Palya, Thanisandra main road, Bengaluru-560077.
Acc id: [protected]
Old address: Krishnappa Layout
New address: No.16 6th cross, Saw mill road, Sarai Palya, Thanisandra main road, Bengaluru-560077.
Tata Sky Customer Care's response, Dec 29, 2018
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Hii my name is bhabhor ramsing bhai moti bhai. I have to change my name in place of virat bhai shah.
Tata Sky Customer Care's response, Dec 29, 2018
Verified Support
Hi, that's not how it should have been. Kindly share us your RMN/Subs ID so that we can assist you better.
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