[Resolved] Tata Sky — fraud by tata sky service reps

Amrish Sahgal

from Delhi, Delhi

Address:

11017

Two months ago tv picture was breaking up. Called tatasky. Their rep told us our set-top box was defective and unrepairable. Sold us a new box for rs 900 and took away the old box. Problem persisted. It appears set-top box was okay just a minor abrasion of antenna cable. Second rep repaired it and assured no charge. But we are being billed rs 250 for this. So now, just so that reps make their commission we have to pay 1150 for a fault i can personally set right for rs 25. Tatasky service reps are behaving like dacoits, cheating users. Do not expect this of a reputed co. Numerous phone and email complaints have produced no results, no response except an automated complaint number.

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May 5, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We will follow up and will contact you soon to get this sorted.

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Comments

tapash.chatterjee

from Paonta Sahib, Himachal Pradesh

I.D [protected]

My set top box suddenly disconnected today i.e 28.03.2018

Address House no. 161, Ward No. 3, Adarsh Colony, Paonta Sahib, H.P-173025.

Please solve the issue.

Thanks,

I provide I.D, Address & Problem Status already to you.

What the describe to you now?

Please take action immediately.

Tata Sky Customer Care's response, Apr 4, 2018

Verified Support

Hi, we're here to help. We have raised a service request and you'll hear from us at the earliest.

sucheta kaushal

from Delhi, Delhi

Tata Is Saying The Matter Is Resolved But, I Havent Heard From Them.

This Is So Unprofessional And Unethical.

Kindly Do Not Subscribe To Tata Sky.

And heights that they have marked it as issue resolved!!