Tata Sky — fraudulent calls and no corrective action taken

Address:

Gurgaon, Haryana, 122017

I had requested for relocation of my tatasky on 1/9/19 and it was duly completed around 14:30 pm. Then at 15:41 i got a call from someone claiming to be from tatasky from the number [protected] on 1/9/19 asking for sharing my otp for relocation. I bluntly refused to share the same and said that i have not received any otp. To this she confidently said that i would have just received it. I refused to share any otp with her and disconnected the call. To my surprise, at 15:41 pm, i had actually got an otp from tatasky for some tatasky beauty service which i had never requested. All this was brought to the notice of tatasky customer care executive who refused to raise a complaint and said that this is an internal matter of the company. I simply told him that sharing my personal details with a third party and asking for otp, both were illegal under law and it merited a complaint. But as expected from a fraudulent company like tatasky, they refused to register a complaint. Then i took to social media and raised a complaint on facebook after which i got a call from tatasky and the executive just apologized for their fraudulent activities but could not answer my query regarding their fraudulent activities and what corrective action was being contemplated and against whom. I just hope that the law of the land just takes appropriate action against tatasky which has been indulging in fraudulent activities for quite sometime now.