| Address: | Mysore, Karnataka, 570018 |
We had requested for a relocation from Bangalore to Mysore. The guy came and uninstalled and later when we moved to mysore, one guy named Arun whose manager is Manjunath came to install the connection.
Post installation, there was lot of signal problem for which i raised another request for resolving the issue. There was another engineer named Prakash who came to rectify, which he did and left.
After this, we figured out that we had been charged a total amount of Rs 1200 instead of Rs 500 and when we raised a complaint on this, we were shocked by the false claims/void requests they had taken to unresonably charge us more amount.
They had falsely claimed that a new set box and dish were provided which was utterly false. When we requested for somebody to visit the house and see if it was old or new, nobody turned up.
They had falsely claimed that we had taken multiple connections which was again totally untrue. Again, When we requested for somebody to visit the house and see if it was old or new, nobody turned up.
They had falsely claimed that we had taken multilple relocations which was again totally false. where in, the second technical guy had only come to rectify the problem and not relocate the dish.
Following these event, we raised a complaint through customer care. and all we got back in return was a request number which was never attended to.
Everytime we call the customer care, it goes to a different person who gives a false promise of it being in process and a false dead line which are never met.
The local team Manjunath and his boys who had come to set up the connection refused to answer calls and threatned us rudely asking us to not call them again.
We wonder if tata sky is a professional direct broadcast satellite television provider or GOONDA company who cheats and threatens people and extort money unreasonably.
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