[Resolved] Tata Sky — fraudulent usage of funds
Mumbai, Mumbai City District, Maharashtra, India
Kakassh on Jun 16, 2018
Every month i have made arrangements in my saving account to auto debit my account and pay the monthly subscription in my tata sky dth account number [protected].
In spite of my account being debited on 10th of every month as per the cycle, my tata sky is deactivated post payment (May be in 2 days from payment).
This is happening every month (The payment of ₹ 683 debited from my account on 11th june 2018 my account does not reflect the balance as on 16th june 2018.
I had to make additional payment of ₹ 50 to restart my account.
At the customer care the call goes on hold for 25 minutes and is disconnected.
Complaint marked as Resolved Jul 19, 2018
[Jun 16, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Jun 18, 2018
Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest.
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