Tata Sky — Frustrating Customer care by tat shy . Why people change to Airtel

Address:

Chennai, Tamil Nadu

Tata Sky gave me a second connection at my office on payment . However when I went to renew it they say you cannot register because you already have your mobile phone attached to one subscription . Hence I am not able to renew . So I decided t ogive my wifes no and tried to register online the same subscrber id . It says please contact customer care to change telephone . with no possibility of making payment or registering i call help [protected]. There after all the number selection i tays you have two subscriber id choose any one . If i select one it finally goes to operator call . It says congestion in the line at 6 15 pm please wait 8 minutes . i waited 3 minutes and still says wait 8 minutes and then says if you want a call back dial 1 . i dial 1 and it says we will call you back in 24 hours. past the renewal time ... absolutely no solution or resolution . I called again as next day the free subscription fo one month ends for new connection and without my request they are tryng to exten HD and active channels . I managed to ge ta customer service center person throgh ad remove chanel but immediate after you select that you want to delete HD the call drops. Absolutely frustrating WEB PORTAL and CUSTOMER SERVICE