Tata Sky — Frustrating outage again and no response from TataSky despite 100 calls!!

Address:

Bangalore, Karnataka

My subscriber ID is [protected]. Since the last 8 days Tatasky has blanked out. Repeated calls to helpline have gone unanswered. Finally one technician came home and said some component has to be replaced. He said he will get it from tatasky office and set it right. After that there is no response. With great difficulty i got the number of another person yesterday and he promised to send a technician for today. I even got an SMS from tatasky that the technicain will come at 3pm today. None turned up. When I called up to check, they cut the call. Very rude! I am your customer since 6 years now and have 2 connections that too of the highest package rate. What I am supposed to do now if you people dont even respond? At least refund all my money if you are so disinterested in serving customers. This is frustrating to say the least. Last month there was an outage for 10 days and this month again 10 days. You belong to the TATA group, right? Such a disappointing behaviour this is.