Tata Sky — Gd channel not working or some few more

Address:

Ahmedabad, Gujarat

I use Tatasky HD(Subscriber Id: [protected]) from 3 years. On 002-Apr-2015 it stopped receiving all HD channels as well many other channels. I came to know from there adv that they are upgrading there systems. They asked to send an SMS 'NS' to 56633 or give missed call to [protected], from my registered mobile number. I did the same on 07Apr-2015 and received SMS from them saying "Your Request is under process, you will receive the response shortly". After this I daily received SMS from them saying that my request is in queue and my account is being credited by three days or 2 days. But The issue is not got resolved yet, are you serious about your service or what? I think I should go to other D2v where I can get better service . & your customer care service is very very week, they only call but they do nothing and I who remind them that my channels are not working.