[Resolved] Tata Sky — getting error in the tata sky setup box that wrong card

Surbhi0719

from Mumbai, Maharashtra

Address:

Satna, Madhya Pradesh, 485001

From last 2 days we are getting an error in the tata sky setup box that it is wrong card for this setup box.. Pairing error.

Already tried many things.. I also removed the card and wipe it out softly and then again inserted back into it but nothing happens. Error still persists. So, it's a request please look into this on priority and advise on the same..

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Sep 24, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.

Verified Support

Aug 20, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Comments

Bushra Zurish

from Mumbai, Maharashtra

I m highly disappointed as I recharged my account on 4th August nd did some changes into channels but did recharge of the amount less than the perrvious one. i.e.274 rupees
Still today(10/08/19) it is giving last date of recharge. How it can be possible

Tata Sky Customer Care's response, Aug 20, 2019

Verified Support

Hi, we do not want you to feel this way. Please share your RMN/Subscriber ID, we will help you further.