[Resolved] Tata Sky — giving validity one day short (actual validity 30 day but giving 29 days)

Dusmanta Behera

from Delhi, Delhi

Address:

New Delhi, Delhi, 110041

I recharged on 14th dec 2017 of rs 425. According to the sceme it is one month. Bumper `425 per month - tata sky (Its the link in internet). But it comes in the message that you have to recharge on 12th jan 2018 which is wrong. When i called the customercare people they said first its ok 30 days. Then i had made them count. They are making so much of fun. I have all the recorded conversations. I am going to send it to the ministry of consumer affairs. I can put it also how their behaviour. Even they cut down the phone calls several times, its very bad, unfortunate. They should not do that. When i recharged also it took 2 hours to activation. So who is going to compensate these two hours. Please look after and solve the matter. Thanks.

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Jan 19, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Dec 17, 2017

Updated by Dusmanta Behera I recharged today at 6am. But the DTH not working.When I talked to the customer care people she said it will take 2 hours to upgrade. Who will fulfill these 2 hours compensation. I don't know whether it will work or not. Please reach to me.the recharging time taken was 2 hours. if this happens what will we do . for this thing the tata sky dth company is reponsible. they should give some compaensation.

Verified Support

Dec 19, 2017

Tata Sky Customer Care's response Hi, we confirm that your due date is 12/01/2018. You can always check your Tata Sky account details by giving a missed call to [protected] from your RMN ^Rohit