Tata Sky — Harassment by Tatasky

I Recharged my account bearing subscriber id [protected] on 24th July 2013 with Rs.3, 000/- for a annual package which should have been applicable up to July/Aug 2014. To my utter surprise i started receiving sms'es from tatasky that my validity is only up to 2nd March 2013. I called up 24Hr helpline number three times i.e. on 24th Feb, 26th Feb and again on 28th Feb (complaint number 1-[protected]) and discovered that some half yearly package worth Rs.1750/- is active on my account alongwith Active learning and Colors channel. I also lodged a written complaint on your website on 26th Feb but did not receive any response till date from your end.On 28th Feb i spoke to your customer care executives Vishal Kade who was extremely arrogant in his speech and on my repeated insistence he did not transfer the call to his senior/manager and disconnected my call. This kind of a service is not expected out of a reputed company like Tata's. Tata is a highly regarded brand in our Country and should not loose respect like this.I would like to reiterate that neither have i subscribed to the so called half yearly package, active learning or to colors. I only recharged for Rs.3, 000/- for an annual package. I request you to refund entire amount in my account with a validity up to Aug 2014. Today i got call .RegardsP.P. SHRIVASTAVA[protected]