Tata Sky — harassment of customer

Not to receive call or no reply back. Wasting of 100 re's. In one day on call but no reply. Call rate 2 /m . Why there is not a direct number to contact tat sky. First 10 min . Welcome to tat sky[protected]. Continue. Press this press this and automatic cut telephone. Why call rate is so expensive. Even every where call rate maximum 1p/s.this is directly harassment of individual who taking service of tat sky.