[Resolved] Tata Sky — hd setup box/ service

Kumarnskpcs040@gmail

from Chennai, Tamil Nadu

Address:

606601

My complaint is that provided faulty device. And they replaced with faulty device again. And he service what they provided is not good a all. And my issue while watching tv audio cuts off randomly in every 1 or 2 hours. So i asked refund on my device but they said refund for the product is not possible. Also i tried explaining reason as the device they given is faulty. Also i got the refurbished device. Since they given to me is refurbished unit. Hence i am asking for the refund on device. Please help me with some needful action.

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Jun 13, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Tata Sky Customer Care's response Hi, your query has been raised and we assure you that it will be resolved at the earliest. Kindly note your SR# 14VA4DO2.

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Comments

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from Akola, Maharashtra

I had given re installation request on 5thMay, till now no one turned up inspire of calling 3 times to the customer care and to local technician who was supposed to come.. Poorest service in terms of post sales..
It anyone looking for new connection these comes in a hour but no focus on existing customers.
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