[Resolved]  Tata Sky — Hiding crucial information from customers and later on citing company policy displaying high headed attitude.. Customer care executives are worse

Address:New Delhi, Delhi, 110019
Website:Tata sky DTH

Tatasky does not discloses the fact with their new customers that they will increase the monthly package price every six months. Their customer care executives seems to be trained to behave rudely with customers who bring up the issue of monthly package rental increase without and prior information. Limit of their high headedness is that they clearly say i[censored] can't afford this choose some cheap package. While talking to them they seem to be reading out script instead o[censored]nderstanding the actual problem. They even are not afraid of law or governing authorities as they know very well that all are hand in gloves with each other. Strict action (Civil and criminal) needs to be taken against such executives and companies so that they do not dare to resort to such means ever and other players engaged in similar activities also mend their ways of operation. With this kind of attitude i'm sure tata group will soon start getting befitting reply from customers and should be out of business. Government should cancel their licence to operate.
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Mar 29, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2017
Tata Sky Customer Care's response
Hi, we value your feedback and shall ensure corrective measures are taken.
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