Tata Sky — Higher charges

Address:	600029
Website:	Tata Sky

I have bought a Tata Sky Connection during the Diwali eve while I was about to purchase a TV at Viveks in Anna Nagar Chennai. At that time Mr.Diwakar who is an Executive of Tata Sky approaced and explained about the Services. He told us that the Usage Charges for us would be Rs.200-00 per month and we will get HD Channels as a Bonus without any additional charges. Now after a Month I got a sms that my Usage charges are Rs.375-00 per month since we are Viewing HD channels for that The additional charge of Rs.175 will be charged. When I spoke to Mr.Diwakar over phone and asked him about this additional charged and he is changing his word and saying that it was free for a month to view HD channel now we have to pay the additional charge. This Executive has no commitment and responsiblity as a Marketing person and to make false commitments with the customer. Already he made some false commitment of some English channels will be given as a free of cost. And again we got the same problem of additional charges levied and we went and fought with him and get cancelled. We believe that the Tata Sky and also believed that the particular TV showroom i.e Viveks as a reputed store but the management is also not good and they have no control over their staff and also with their suppliers. We are totally annoyed Regards D.Nagarajan contact no:[protected]