[Resolved]  Tata Sky — i am getting error "hdcp error detected. service request number : 19i0s subscriber id : [protected]

Address:Mumbai City, Maharashtra, 400101

When i try to see tata sky channel on my laptop, i get the following error

Hdcp error detected:
To play this video, your display and hdmi cables must support
High-bandwidth digital content protection (Hdcp).
You can also try reconnecting hdmi cables or restarting your display.

I am facing this problem for 3 months now, and have reported this problem to tata sky several times without any solution

Service request number : 19lyzi0s
Subscriber id : [protected]

Please help
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Jan 13, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Tata Sky Customer Care's response
Hi, we believe we have called and addressed all your queries yesterday. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Error on tatasky when i am trying to watch star sports hd on laptop.

Hdcp error detected:
To play this video, your display and hdmi cables must support
High-bandwidth digital content protection (Hdcp).
You can also try reconnecting hdmi cables or restarting your display.

Had discussion with tata sky executive and they were very horrible and not able to do anythin
Tata Sky Customer Care's response, Dec 10, 2020
Verified Support
Hi, help is here! Please share us your Registered Mobile Number /SUB ID to assist you further.

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