[Resolved]  Tata Sky — I have not get desired pack which is promised

Sir,
i have got a call from one of your tata sky agent on 13th december that i will get an offer for Rs. 395 recharge monthly for 2 connection, which includes zee cinema zee tv sony set max. But after getting the connection we have not received the desired channel I have been promised. I have called several times the agent, but now he is not picking up the phone. His phone number is [protected]. he told me his name is deep roy. His Whatsapp number is[protected]. I am giving the screen shot of whatsapp chat with him, please see the matter and resolve the issue ASAP.