[Resolved]  Tata Sky — i have recharged tatasky account for yearly plan, but got deactivated without any information in just 9 months.

Address:Korba, Chhattisgarh, 495677

I am using tata sky from long time. Last year on 16th sept 2018, i got a call from tata sky's executive that you can avail special yearly plan of rs. 1859 and i recharged for the same. But suddenly on 23rd of june 2019, without any information, my account got deactivated before the completion of 1 year.
And tatasky customer care is not even accepting my complaint request.
Subscriber id: [protected]
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Jul 26, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Tata Sky Customer Care's response
Hi, your concern is noted. We see that your pack has been migrated as per new TRAI rules. Please visit mytatasky.com and click on "Manage Packs" to add/drop the channels/packs of your choice. Let us know if you need further assistance.
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