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I think you should follow-up with Tata Sky customer support. You can write to them at [protected]@tatasky.com or call their helpline number at [protected].They are quite prompt in their reply and will help you out. It is a more effective way of getting your work done. The best part is it is available 24X7. I am sure they will assist you in registering your new mob. no in their records and help you in changing the password.
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