[Resolved] Tata Sky — I recharged wrongly my old Tata sky number

[Resolved] Tata Sky — I recharged wrongly my old Tata sky number

M Mdrisvan Jun 6, 2021 Jun 22, 2021 This thread was updated on Jun 22, 2021

Hi. My name sabeer from Tamil Nadu, I recharged wrongly my old Tata sky number, please refund my amount, I already completed Tata sky customer care but our person told to your recharged application service operated. Then I compiled that operated. That person reply to this massage Hello Mohamed, Thank you for writing in. You may have to contact the operator, to cancel the recharge as the payment is complete from our end to the operator. I have checked our records and it looks like the transaction was successfully processed to the operator and hence we will not be able to cancel it. Very sorry about that. Let us know if there is anything else that we can do to help. So please refund my amount My Tata sky old ID - [protected] Transection I'd - TP[protected] Recharge date- 27/05/2021 My mobile number - [protected] Please reply quickly Thanks [protected] +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Jun 06, 2021 Updated by Mdrisvan Hi. My name sabeer from Tamil Nadu, I recharged wrongly my old Tata sky number, please refund my amount, I already completed Tata sky customer care but our person told to your recharged application service operated. Then I compiled that operated. That person reply to this massage Hello Mohamed, Thank you for writing in. You may have to contact the operator, to cancel the recharge as the payment is complete from our end to the operator. I have checked our records and it looks like the transaction was successfully processed to the operator and hence we will not be able to cancel it. Very sorry about that. Let us know if there is anything else that we can do to help. So please refund my amount My Tata sky old ID - [protected] Transection I'd - TP[protected] Recharge date- 27/05/2021 My mobile number - [protected] Please reply quickly Thanks [protected] Verified Support Jun 21, 2021 Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly. Verified Support Jun 22, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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