[Resolved]  Tata Sky — id# [protected]

Address:	Chennai, Tamil Nadu, 600007
Website:	www.tatasky.com/wps/portal

I am having 4-5 tata sky connections (Including baby connections) havent faced so many problems untill now, this time i am mentally harrassed with the quality of service they are providing.
I am facing problems regarding:
1. Sony activation: even after activating giving missed calls, smsing on whatsapp (From rmn) it doesnt activate.
2. Frequent deactivation: activating sony channels become a pain in the neck, every month i have to activate it. There were scenarios that i am not at home and my family members finding difficulties to watch sony channels.
3. Frequent rebooting: this is something which service team will really look after, even after complaining about my frequent rebooting the executives havent sent the service team to my place. While watching a channel tatasky gets off and starts to reboot on its own. This happens every once in 15 mins. When i complained about it the ladyexecutive simply said there is no problem here. Take off all the connections and reset the tatasky and refused taking a complaint
4. Uneducated customer care: they are untrained and not known about the packages, last year i called up the customer care to know the package cost for renewal of sports dhamaka pack along with the hd channels, he misguided to a monthly deducted pack and my hd channels lasted for only 10 months. And i would have been benefitted if i had activated for 12 months.
5. Rude customer care: i have faced this problem every single time i have an issue. Especially with the ladyexecutives. They are so adamant and rude that they wont accept even if you are right. This is something they must be trained really well.

For hd pack problem my subscriber id is [protected]
Ready to talk ph# [protected]