[Resolved] Tata Sky — im complaining about the customer service has been not helping to fix my problems

psraje

from Brahmapur, Odisha

Address:

421201

Myself Mr. P.S. Raje been facing problem since more than 10’days now, not able to see my new subscription plan for which I paid Rupees 560/-
As well as paid Rupeess 500/- for new Set Top Box, which was changed by your techinician 3 Times aince last 10 days.

Staff in customer Service Ms. Pooja been speaking and she knows the problems.
While she didn’t help me with the issue that’s been going on for 10’days now.
While I kept asking where is the Technician who supposed to visit, on this no response and Ms. Pooja closed the line on me.
It’s been really not nice of Staff, been ignoring me while I’m not able to see anything on Tata Sky.

Please solve my matter immediately

My Subscription ID : [protected]

Mr. P.S. Raje

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Aug 16, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. Allow us to help you out with this. We will contact you soon to discuss this further.