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Tata Sky

[Resolved]  Tata Sky — I'm complaining about the inconvenience created due to error 2

Address:Jorhat, Assam, 785001

I, id -[protected], am not able to view my channels due to "error 2 - to insert the digi card properly" but i have tried the all the possible ways to reinsert the digi card properly as directed but we have failed and are not been able to watch our favourite shows. We have also tried to clean the dust on it with dry cloth and reinsert it still it shows the same error. We would be really grateful if you give response to this and send immediate help to us so that we can resume to watch our tatasky tv shows.
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May 18, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Apr 16, 2019
Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 
3 Comments

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Comments

Have not used the dish for one year now recharged it is showing pairing error this is the wrong card for the dish subscriber id is [protected]

Reply
Tata Sky Customer Care's response, Apr 11, 2019
Verified Support
Hi, that's not how it should have been. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Since we are facing difficulty in recharging online package by choosing the respective channels .Also even after confirming the final channels, we are unable to proceed further... when we call customer care its not at all responding for the call . Is this service given to the customer care?
Reply
Sanjay Ashish Fernandes's reply, Apr 1, 2019
worst service ever in my life
Tata Sky Customer Care's response, Apr 12, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
I am requesting for a technician visit from tata sky for last 3 days but no one contacted. In spite of repeated complaints, nothing worked. Please look into the issue.
Reply
Tata Sky Customer Care's response, Apr 12, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

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