[Resolved]  Tata Sky — improper response of the help desk

Address:OMBR LAYOUT, 560043
Website:www.mytatasky.com

When we call the helpline number we get answers in a language we do not understand, the language appears to be Bengali, after twenty attempts I got a person who could talk in english but was not useful. All I wanted was to add on a few channels and the process is so complex as they do not send me the OTP and the services are very bad. I want their KIDS MINI pack added with immediate for two months. I have a sufficient funds available against my account.
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Jun 5, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.
Verified Support
May 04, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed. Do write back to us if you require any further assistance.
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