[Resolved]  Tata Sky — incompetent service

Website:www.tatasky.com

Tata sky box has been providing me with an error for a month. Every time a service staff comes he says its an it error that will get sorted within 2 days. They close the complaint (When they are not supposed to) and leave. When i follow up the call centre says the issue was resolved. And they send another service staff who gives same excuse. Now they wont compensate me for one month that i did not receive service. Rather the call centre questions me whether i am lying or not.
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Nov 18, 2019
Tata Sky Customer Care's response
We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information