Tata Sky — Increase dhamal mix price without notifying me

Address:

411061

Hi,

My Tata Sky subscription ID is : [protected]


2-3 years back I have been using tata sky with the basic pack Dhamal mix having cost Rs.200 per month and few month back I have added one kid pack for Rs.45 something.

I was just paying money what they have mentioned recommended payment from there site only. Today I checked the account well and came to know that they are charging me what we had agreement at the time of getting connection. Also no information, No communication happened via call, sms or email from the Tatasky to me. Regarding the the price increased.

Now there new cost is for dhamal pack is Rs.270 and Kid pack is Rs.60 . Its too costly. I asked customer care regarding this today and they replied that they have added more channels, How come they add it without notifying me. Also what channel they added would not be of my choice. They could add it for there benefit and to get more money. I was happy with my exciting price and channels.

Now I want all money back since they have increased charges with out intimated me.