[Resolved]  Tata Sky — Insecure Services - Tata Sky DTH

Address:Kolkata, West Bengal

My tatasky account has been hacked and many changes are made in my accounts without my prior permission...I am asking for all the transaction details/ ac changes/packages etc from 01/01/12 to 26/11/13, including ip logs, through which my account has been accessed. Tata Sky is not responding to my request and neglecting my complains, till now tata sky have not provided me the details that I have asked...it seem to me this is the most insecure DTH service, how can someone else access my a/c without my permission and expensive packages and new set top box are added to my a/c without my prior knowledge. Please help me to solve this problem.. Tata Sky Subscriber ID [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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You must try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter and implement security measures to safeguard your account access.

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