Tata Sky — Installation and services

Address:Raigad, Maharashtra, 410210
Website:www.tatasky.com

Client id. (home connection)- [protected]
(office connection)-[protected]
Issue: we have two tata sky connections one at home & another in our own office.in tata sky at home its showing please install tata sky when we on the set top box. and in office one we need to get re-connected as we shifted our office recently.
I had called tata sky before 1 month for my tata sky above issue. the lady on the other hand said she will send the concerned person for resolving the issue asap. after a month or so a person called me on 5th july 2016 asking about the issue. i again told them the whole story, he told me i'll send the person in two three days, now its been a week no one has come to our place. we have never faced such horrible problem from tata sky. why now?? now i think its high time, tata sky service is getting miserable day by day.
One more question i would like to ask is where i can talk to your tele-callers??
I tried calling on your toll free number there is no option of talking to the customer representative. and what if the person is not calling from the registered number?
Please improve your service tata sky, or else the day will come soon when you'll lose your client base because of your horrible support.
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    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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