Tata Sky — Installation fraud

cecilymathew

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400059

My subcriber ID is [protected]
I took my first connection on 14th sept for onr year and am satisfied with that.

I took additional 2 conections on 30th march one Hd and one regular I also said I want to pay six months subcription so all 3 connections will expire at same time . The office said to pay Rs 6000 to the installer

. I got this message on my phone
Dear subscriber, your Tata Sky WO NUO5SSC of 30/03/2016 15:43 has been completed. Please share your experience. If satisfied, SMS YES or else NO to [protected]

I got a call while the installer was there her name was deesha or something like that. He charged me 6000 plus 750 for wire . I told her to check this as i said it did not add up.She said any extra will be added tos recharge. I told her that I piad him 6000.please check recordings.

today suddenly my connection is deactivated. Looks like my Rs 6000 which was for 2 set tops and and 6 months was never deposited with you.
when I asked the installer for a receipt he said it will get adjusted and i will get a sms.

Since i did not face any problem with the first connection. I did not check my
sms.

Please look into this and catch the installer as he has cheated me

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Comments

Lalit Powar

from Bengaluru, Karnataka

I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in activating your connection for the amount you have already paid for.