Tata Sky — Installation of the Set Up Box

Address:

Mumbai City, Maharashtra

To Whomsoever it may concern I called up the customer care department of TATA Sky enquiring about a new connection. Mr Adil (new connections team) entertained and briefed me about the details for the same. After finalizing the annual offer pack of Rs.5850 (HD) I asked him how much time will it take for the installation, and I was assured it would be done by EOD once the payment has been made. I even asked him for cash on installation option and he said it would be expensive. The catch is he was only interested in getting the payment out of me on the back of fake promises. No technician has called me yet, initially after making the payment i got a message saying installation would be done today (6/5/15) between 7.p.m to 8 p.m. and now I get a message saying it has been rescheduled to tomorrow. When I speak to the concerned executives on customer care, no one is ready to give me a proper time line or explanation on the same. All of them have been asking for time so that they'll get back to me on priority basis. I'm highly disappointed with the kind of services from a deemed group. Regards Sripat Bagla