[Resolved]  Tata Sky — installation problem while relocation

Address:

Bangalore, Karnataka, 560099

I have been complaining tata sky since 2 months about poor network connection error i am getting and everytime they suggest some troubleshooting steps and close the ticket. This is become my daily routine since 2 months and issue is not resolved yet. As usual i again registered a complaint 2 days back and no one came to resolve the issue. Today i called service manager anil who gave technian number and asked me to call technician. This is how tatasky respect their customers. After registering a complaint service manager (Anil) dont even have atleast a minimum courtesy to send technician. Plz teach your service managers the meaning of service.. I dont think they know what customer service means. They dont even have cutersy to receive customers call when they have problem with tatasky service. They pick technian call but not customer call. We had paid relocation charges to tatasky while relocating to present location. Now your technian is asking to pay relocation charges again because he has to move it little down to get proper network as tatasky technician has not istalled it properly at time of reloaction. Why should customer pay for tata sky technisian's mistake. If tatasky technician doesnt know how to instal then why should we hire you people for relocation?
There many experience people in the market who can do it for much cheper price. Let tata sky explain me what is my mistake in poor netwok connection so that i have to pay reloaction charges twice. If you need any clarification you can reach me at +91 [protected].