[Resolved] Tata Sky — installed someone else connection and collected complete amount

venkatcvs

from Bengaluru, Karnataka

Address:	Krishna, Andhra Pradesh, 521456
Website:	Tata Sky

Hi,

My uncle stays in outskirts of vijayawada. They are aged above 60+ years. They have requested for tata sky connection from engineer who visits for installation.
Engineer came and installed the connection and collected 2300 (For connection) + 100 (Wire). They did not collect kyc. As my uncle is illiterate, they don't know the process.
Engineer installed from someone else and when we found that box is on someone name, we followed up with the engineer. Neither they are responding nor the incharge of that area is responding.
We don't know what to do now. Please help in getting the kyc done and change the box to my uncles name.

Here are the details of tata sky engineers who visited and installed connection
Nagendher : [protected]
Virendher : [protected]

Address of installation :
Flat no: 401, sai balaji towers, west ibrahimpatnam, pin :521456

Was this information helpful?

No (0)

Yes (0)

Apr 2, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. Your query has been raised and we assure you that it will be resolved at the earliest. Kindly note your SR# 13H09CCA.