Tata Sky — Intermittent transmission/no transmission

Address:

Pune, Maharashtra

April 6, 2015 at 4:54 pm After my earlier complaint on the 4th, sorry to state that today is 6th and still no one has contacted us so far except that the company has sent an SMS stating that they will not charge me for three days. What a ridiculous largess on their part!!! I’m again pasting the message sent on 4th. I doubt whether anyone reads and acts on this as I have not received any communication in this regard, referring to my complaint. I’m Gayatri Natrajan, a Tatasky subscriber no. [protected] and contact no. [protected]. Our transmission has been down since Wednesday, the 1st April, 2015. We called Mr. Deepak, our area service engineer, who could not help. He directed us to customer care. We registered our complaint with the no. 56633 and a prompt reply came stating “We have received your request on the issue of No Signal. Soon we will be sharing with you your Work Order details.” After that there has been no communication. Both the toll nos. are continuously busy and the service is pathetic even if you by chance get connected. God help me. God Almighty help Tata to improve. Don’t take the customer for granted Gayatri Natrajan says: April 4, 2015 at 1:09 pm I’m Gayatri Natrajan, a Tatasky subscriber no. [protected] and contact no.[protected]. Our transmission has been down since Wednesday, the 1st April, 2015. We called Mr. Deepak, our area service engineer, who could not help. Hedirected us to customer care. We registered our complaint with the no. 56633and a prompt reply came stating “We have received your request on the issue ofNo Signal. Soon we will be sharing with you your Work Order details.” Afterthat there has been no communication. Both the toll nos. are continuously busyand the service is pathetic even if you by chance get connected. God help me.God Almighty help Tata to improve. Don’t take the customer for granted.