[Resolved]  Tata Sky — Irrelevant deduction from account without my consent # [protected]

Address:770033

Dear Sir,

This is happening again and again. You again activated some Tata Sky Music channel in my account and started deducting 59 rupees each month without my consent. I haven't said yes to any of the offers and have not asked to activate it. So please check and refund 120 rupees back in my account or else refund all my money to my bank account and i will shut down the tata sky completely.

I don't want to be associated with such brand which fools peole and says you have only asked us to activate. If you have proofs send us the voice recording evidence. 'I demand evidence'. I demanded from the executive Badal Sonar and he said we cannot share the appelate email id nor the recording then wats the use of keeping voice recorded messages. He said you can go ahead and complaint in consumer court against tatasky to get the refund. First i felt weird that an employee himself is asking to complaint in court against his own company and is ready to spoil the reputation but then i thought he is suggesting a valid option.

First thing don't call us unnecessary with free offers and lure people and say will active for one month and from next month if you don't need pls call us. Why should i call you i never asked you to first activate. We don't have much time to call you people or else i will put your no in DND.

Please refund the 120 amount ASAP to my account.

Regards,
Basant Shah
[protected]
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May 24, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Tata Sky Customer Care's response
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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