My subscriber id: [protected]
I am giving this complain for third time as it is not solved. I recharged on 5th feb 2019 of rs 240 which is valid for 30 days. The next recharge date should be on 7th mar 2019 as feb is having only 28 days per month. But message came the next recharge date is on 5th mar 2019. Sending this message they are earning one day amount. It's a fraud. When i talked with the customer care people i had to count them 30 days. Still they are not convinced of recharge date. They are keep telling the recharge date should be on 5th mar 2019. If they are so concerned about the customer, should give extra day. Rather they are taking away one day. Please look after the matter. Thanks
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Apr 13, 2019
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2019
Tata Sky Customer Care's response We are here to assist you. Your concern has been raised and we will sort this for you at the earliest. You'll soon hear from us.
Verified Support
Mar 05, 2019
Tata Sky Customer Care's response We believe you have been communicated regarding your concern. Do write back to us for any further assistance.
Mar 05, 2019
Updated by Sridhard No, I have not been commumicated regarding my concern.
I request you to kindly solve this issue asap.
Thank You.
Mar 05, 2019
Updated by Sridhard I request you to kindly call me on my registered mobile number to solve this issue asap.
Verified Support
Mar 06, 2019
Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Mar 06, 2019
Updated by Sridhard No, I have not been commumicated regarding my concern.
I request you to kindly call me on my registered mobile number to solve this issue asap.
Thank You.
Verified Support
Mar 09, 2019
Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Verified Support
Mar 09, 2019
Tata Sky Customer Care's response Kindly ignore the above comment. Your concern is duly noted. We are working on this and shall sort this out at the earliest.
Verified Support
Mar 11, 2019
Tata Sky Customer Care's response We believe you have been communicated regarding your concern. Do write back to us for any further assistance.
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