Address: | Gandhinagar, Gujarat. |
Really frustrating and disappointed customer service. Actually it’s the worst customer service. Every time a representative calls me i have to explain everything from the beginning, why can’t he just go through my emails before calling me? You guys call at anything of the day. Be it 11:00 am, 2:00 pm, 6:00 pm, what do you think, i am free whole day to just attend your stupidity calls and describe the whole issue every time i get a call. Don’t you think you guys are intruding into my time by calling any time without even thinking once. After going through even all these no one is even providing a resolution. Really pathetic customer service. You don’t even listen to the customers complaints and issues solving them is way to far. I asked for a supervisor, the guy refused to transfer to supervisor. He told that i would receive a call back. I asked him to do that before 2:00 p. M. (Of 16th). No supervisor has contacted me nor has my issue been resolved. I have been complaining since 7th. Now even the nodal officer is making excuses since past 2 days. Also when i call the nodal officer it gets connected to customer service. It’s been 21 days. I don’t know what you all are doing. Just cheating on customers and wasting their money and time. Was this information helpful? |
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