Tata Sky — KARAOKE not activated despite 8 days

Address:

Ahmedabad, Gujarat

I am holding Tata sky +connection number [protected] at Ahmedabad.I aplied for KARAOKE on 12 April. A mike was provided to me on 14Apr on payment and a Demo ws given. Iwas told the KARAOKE will be activated in 12 hours.After that I made SMS requests on 15Apr, 18 Apr, and 19 Apr but no action has been taken. THE KARAOKE IS STILL NOT FUNCTIONAL. SUCH POOR SERVICE AND RESPONSE FROM SUCH A REPUTED COMPANY IS NOT ACCEPTABLE.