[Resolved] Tata Sky — Lack of information about proper cables at time of new set top box FROM TATA SKY.

Shekhar kelkar

from Panaji, Goa

Address:	403507
Website:	www.tatasky.com

TATA SKY DID NOT PROVIDE US WITH PROPER HDMI CABLE . We realised this after one year when the tata sky technicians came to visit us on lack of signal receiving complaint this morning.
I was really astonished when they told me about the cable and I bought it by paying charges for it, when i was actually supposed to receive it free of cost when i bought the HD set top box. I was helped by the current technicians but i feel cheated by the guys who came to install the new set box one year back.
Its not matter of money but lack of information that is provided when new boxes are installed.
I want everyone to know this and take cognisance of this poor service.

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Apr 13, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

Tata Sky Customer Care's response Hi, we usually provide HDMI cable along with the box which would be sealed. We will check the details. Please share your RMN/Subscriber ID.