[Resolved]  Tata Sky — lack of information/ clarification for wrong messages sent!

Address:Gurgaon, Haryana, 122004

I have paid amount for one year and the msg shows the validity is till may 2018 what's the logic behind this? Total amount paid is 5849+2180. Initially i received a msg from tatasky to pay rs 5849/- which i did promptly. Then again i received a call from customer care that was automated msg sent which is wrong. Then i received a call stating my amount is being deducted per day which was not intimated. As agreed it was for an year. Then i was told to pay rs 2180 /- as balance to initiate for an year. Now i receive a msg stating that the validly is till may 2018.
Was this information helpful?
No (0)
Yes (0)
Nov 2, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Tata Sky Customer Care's response
Hi, we have raised a service request (SR# 1062I2Z0). Rest assured, you will hear from us soon.
Complaint comments 

Comments

thanks for the clarification given by Tata Sky Executive ! I am satisfied with the explanation given by the company.
Tata Sky Customer Care's response, Oct 3, 2017
Verified Support
Cool! Please give us a shout if there is anything we could help you with.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information