Since last 15 days the set top box is not working and displaying a frequent message that due to bad weather the signal do not reach. But i couldn't find any bad weather since last 15 days. I raise several times the complaint regarding this but none of the action has been done yet. Every time they say the technician will visit your home but the technician have not visited yet. Most of the time they do not send the work order via sms and if they send sms they will cancel it the order without knowing me. I called several time the tata sky service of ranchi but they do neither receive the call no reply via text. Too pathetic and horrible service provided by the tata sky communications.
After waiting 15 days no response from the company or the service.
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Jul 29, 2019
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Tata Sky Customer Care's response Hi, that's not how it should have been. Kindly share your RMN/Sub ID to assist you further.
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