[Resolved]  Tata Sky — mental harassment by customer care

Address:400022

Tata sky has put my balance as -776rs when i have already paid them for the entire year.
They say they have charged me for the installation which i had already paid their staff by cash.
Now i want to subscribe a new channel and they say me i cant since my balance is negative.
I even told them the name and phone number of the staff whom i had paid money and had also gotten a confirmation call from tata sky regarding the same.
Their customer service keeps telling us that problem will be solved but to no avail. Their manager mr daniel even cut the phone on my face without saying anyrhing
So in short tata sky will take your money for entire year then take extra money for installation then rip you off all your balance and then boss you around by not allowing you to subscribe the channel you wish to see.
Worst after sales service people beware
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Feb 21, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we aim for. We will contact you soon regarding this.
Verified Support
Jan 16, 2018
Tata Sky Customer Care's response
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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