Tata Sky — Mini Dish not receiving signals

From last 1.5 months the tata sky dish subscriber ID no. [protected] is not receiving signals. At least 10 times the same is spoken with customer care centre with assurance the same will be done??? every time. Nothing happened. Contacted local delaer at Ponda, Goa, lodged complaint.. Nothing happened. What to do? Come to mumbai & lodge complaint?
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a same process followed again. Cant be there any foolproof solution? or consumers have to run behind companies. First companies run behind customers for product sale and then customer is put in hell.

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