Tata Sky — mis info and cheating to customer

Address:

Udaipur, Rajasthan

I am a customer for more than 7-8 years having 2 connections i.e. one normal and other hd. my registered mobile nos are [protected], [protected] & [protected]. Your people call several times and give offer and once I recharged and asked for top up as per offered scheme, people don't even respond. I am a victim for such events twice i.e. in Dec 14 & May 15. I am really been cheated second time when made befool inspite of my narration to your people of my first experience.You may very well verify from your call logs that minimum 25-40 time we had called your people & call center where we were kept hung for not less than 24 hours in total without redressal. I feel that company might have attained a status where they feel can befool of customers repeatedly. For your info i have already packed my one connection and switched to other and promise to do the same with remaining if status remains the same. all the time your call center people tells one or other reasons of not addressing, not connecting to seniors and never call back after promising so.