[Resolved] Tata Sky — Misguided while booking the connection, Billing & package dispute

maurya6780

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Respected Sir, I am Oldest consumer of Tatasky Having ID- [protected], As type Standard, with Dhamal mix package in offer for Life long on Rs. 125/- PM, few days back I & family relocate to Bhiwandi from Thane. while taking reconnection with tatasky I have purely cleared with department I have lost my STB (set top box) want another box with existing ID on my New address. Then they replied me we are unable to so, go for secondary connection then swap it & deactivate your secondary connection. Your previous offer will be continued. Now the Tatasky says we are unable to continue this offer & they have wrongly charge me for various type I won't understand that which kind of charge are this. Please help me to get out from this problem Regards Mohan Shetty [protected]

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Aug 14, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You must try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter and settle your discrepancy.