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Tata Sky — Money deducted, but not get recharged

I have recharged Tata Sky of 227 rupees at '18 Nov 2021'and money deducted from my account but not get recharged.So i want my refund, please help to get money back ASAP.
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Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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Nikhil Task's [Complaint's author] reply, Nov 26, 2021
Subscriber ID : 1414344091
We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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