[Resolved]  Tata Sky — money deducted but recharge amount in not reflected in tata sky

Address:CISF CAMP IOC PANIPAT NEAR BAHOLI POLICE STATION, Panipat, Haryana, 132140

I recharged tata sky with 245 rs. On dated 18 february 2020 at night from net banking on my registered tata sky mobile no. [protected] and my tata sky id [ protected]. Money has debited from account but money is neither reflected in tata sky nor in bank account i. E recharged not successful.
Please refund my money in bank account as soon as possible.
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Mar 24, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
Tata Sky Customer Care's response
Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Complaint comments 

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I recharge 150 to a wrong subscriber id [protected] instead of [protected]
Tata Sky Customer Care's response, Feb 25, 2020
Verified Support
We have raised a service request SR. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 25, 2020
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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