Tata Sky — money is debited from my account and without visit for any technical assistance, money is cut and we are unable view channels .

Address:

Khordha, Odisha

Dear team, please support the subject matter and following points: money is debited @170(INR)from my account and without visit for any technical assistance, money is cut and we are unable view channels. the CC says to refund in 48hrs. why should this harassment and for what this money is cut?? who will repay the time loss for viewing the channels for the disconnected period? please serve better to a customer and advise not to harass the family . thanks and anticipate correction in minutes rather than days. Note: I was forced to recharge to keep the channels viewed at home. so I have extra paid now. request you to correct your system/services rather than cutting money from customers and creating unhappiness. can I get an assurance now in mail and call to my RMN. BR// sisir.