[Resolved] Tata Sky — money not credited to account.

Arun.Dahiya94

from Sonipat, Haryana

Address:

Sonipat, Haryana, 131103

I had a annual subscription. After trai gave sentence new subscriptions were declared. My annual pack ended on 9 feb 2019. As per trai 1 feb was the date to start new packs. The balance of 9 days was not credited to my account properly. Even after multiple calls and complaints tata sky refuses to reimburse the same.
My complaint has been closed down without any proper solution. They refuse to act

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Mar 16, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Tata Sky Customer Care's response We see that a refund of Rs.83.18 was credited to your account for Annual Dhamaal Cricket pack. Please do write back to us if you are facing any issue.

Feb 12, 2019

Updated by Arun.Dahiya94 I need an explanation as to on what basis this amount was credited. Your customer representatives refuse to do so.