[Resolved]  Tata Sky — money not refunded

Address:Mumbai City, Maharashtra, 400037
Website:TATA SKY has eaten my money

My subscription id : [protected].

I had requested for an additional connection
There were 4 different people who came home to give me the connection but did not.
They then took away the additional set up box.

I had already paid 1500 for my additional connection to my account, every time i call, the call centre agents only say that they have initiated refund to my patym.

However i have not received my money back now for more than a month.

Tata sky agents and the people who come for connection are extremely careless.

I want my money back and i still havent received it
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Dec 22, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Tata Sky Customer Care's response
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Sep 20, 2019
Updated by Reema
This is not resolved
Complaint comments 

Comments

My tatasky subscriber ID is [protected] .after two month I switched on my setup box ...error 14 setup box need pairing...showing on tv display ...does not disappeared even after recharge of 220 rs. Please Suggest what to do.
Tata Sky Customer Care's response, Nov 23, 2018
Verified Support
Hi, help is here! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
The service of Tata Sky is very bad. I am not satisfied with the service of Tata Sky. Every 1-2 months I have some problem. Signals go back and forth and Tata charges us every time Tata's signal quality is not good and They come to us and charge us to correct the signal. Signal quality Tata sky is bad, so why do they charge us
Tata Sky Customer Care's response, Nov 23, 2018
Verified Support
Hi, this isn't the experience we aim for. Kindly share us your RMN/Sub ID and let us do the rest.

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